Important: This page is intended only for customers living in Switzerland who purchased their product in Switzerland. If you are located in another country or bought your product abroad, please visit our bamix® worldwide partner page to find the correct contact in your region:
Procedure
How it works: Two ways to repair
Option 1: Come by in person
Visit us directly at our shop:
Bamix AG
Hauptstrasse 23
9517 Mettlen
Opening hours:
Mon. – Thu.: 09:00 – 12:00 & 13:30 – 17:00
Friday: 09:00 – 12:00 & 13:30 – 16:00
The shop remains closed during public holidays, the BEA trade fair, the OLMA trade fair, and company holidays.

Option 2: Send device to us
Send your bamix along with your details to:
Bamix AG
Repairs
Hauptstrasse 23
9517 Mettlen TG
We will carefully examine your appliance and identify the defect.
IMPORTANT:
Please ensure that your own address is clearly visible on the package or enclosed within it so that we know where to return it.
You do not need to announce or register the repair shipment.
this is how we charge
Repairs up to CHF 60.–
We will carry these out directly without prior consultation. You will receive your
repaired Bamix, including the invoice, conveniently delivered to your home.
Repairs over CHF 60.–
You will receive a cost estimate free of charge.


































