To check the status of your order, simply log in to your account and click on Order History.

No, we only deliver within Switzerland. For other countries, see bamix® worldwide, where you can find all our representatives.

Orders take 2–3 business days to arrive.

You don't need to create an account to place an order. However, if you create an account, you can save your shipping information and view your order history. More features will be added to the account page in the near future.

Please contact us at info@bamix.ch

No, discounts cannot be combined. Promotional items are excluded from further discounts.

Please visit our comparison page for a complete overview of the models and their features.

You can easily reach us via our contact form, by email, or by phone.

All orders are shipped from our warehouse in Mettlen (TG).

Shipping costs are CHF 9.– per order. For orders over CHF 150.–, shipping is free.

Delivery within Switzerland and Liechtenstein usually takes 2–3 business days. Orders received by 12:00 p.m. are processed the same day.

No—for particularly urgent deliveries, please contact us by phone so we can find a suitable solution.

You can easily reach us via our contact form, by email, or by phone.

Returns must be registered in advance via our returns page .

Exchanges are only possible if the item is in its original, unused condition and is returned in the unopened original packaging. Products that have already been used or damaged are excluded from exchange.

After registering, you will receive a confirmation from us with all necessary information about the further process. Once we have received and checked your return, we will refund the amount using the same payment method.

You can easily reach us via our contact form, by email, or by phone.

Yes, we repair all Bamix appliances directly at our facility in Mettlen (TG). You can either drop off your Bamix in person or conveniently send it to us by post.

Option 1: Visit us in person

Bamix AG, Hauptstrasse 23, 9517 Mettlen TG

Opening hours: Mon–Thu 09:00–12:00 & 13:30–17:00, Fri 09:00–12:00 & 13:30–16:00

(Please note: closed on public holidays, during the BEA and OLMA trade fairs, and during the company holidays)

Option 2: Send in your appliance

Send your Bamix to:

Bamix AG, Repairs, Hauptstrasse 23, 9517 Mettlen TG

Please include your contact details or write your address clearly on the package. No prior notification is required.

We carry out repairs up to CHF 60.– without consulting you first. We’ll return the repaired device to you with an invoice.

For repairs over CHF 60.–, you’ll receive a free estimate beforehand.

You can find all the details about the process, costs, and warranty on our Repairs page.

This usually happens when sticky foods such as egg, sugar, or honey have been processed. Place the appliance with the attachment fitted in warm soapy water briefly to loosen the residue. The housing may get wet, but the cord outlet and control buttons must remain dry.

Clean the lower part of the appliance under running water after each use.

Important: Always unplug the appliance first before removing the attachment!

Take a pair of pliers and gently press the spring blade of the attachment slightly inward (always press together above the axle). Be careful not to press too hard—otherwise, you won’t be able to put the attachment back on!

This is often caused by dried-on food residue in the blade or protective guard. Place the drive shaft in hot water with a little dish soap for a few minutes – this usually loosens the residue. Then run the bamix® in the water for a few seconds.

Be sure to unplug it from the mains afterwards! Then put 2–3 drops of cooking oil (not olive oil) on the drive shaft and run the appliance for approx. 2 minutes. Then clean the drive shaft thoroughly again in hot water.

Your bamix® will stay in good working order for longer if you oil it every few months. Use regular cooking oil (not olive oil). Hold the appliance so that the blade attachment with its four feet points upward, and apply a few drops of oil to the drive shaft. Switch on the bamix® for about 2 minutes. Then clean the drive shaft in hot water.

You can carefully try to loosen the attachment using a wide screwdriver. It’s best to soak the attachment in hot water with a little dish soap for a few minutes beforehand, then briefly run the bamix® in the water.
Important: Always unplug the appliance first before removing the attachment!

Over time, it may happen that the openings of the attachment widen slightly due to frequent use. In this case, you can carefully squeeze the opening together slightly with pliers so that the multi-blade fits onto the drive shaft as usual.

You can use it to chop and purée raw and cooked vegetables, fruit, berries, baby food, cooked meat, frozen fruit for sorbet, jam, and even ice cubes. It is also suitable for blending soups and sauces as well as mixing cake and crêpe batter. In short: for everything that is difficult to process.

Use the whisking disc to whip, loosen and emulsify egg whites and cream (always on setting 1). It is also suitable for frothing soups and sauces if you want a foamy consistency. In short: for anything that needs to be light and airy.

The stirring disc stirs and mixes shakes, drinks, purées, mashed potatoes, salad dressings, mayonnaise, and frappés. It is ideal for anything that is creamy or viscous; the stirring disc acts as an emulsifier.

Use this to cut, chop, and mince meat or fish (cooked and raw) as well as hard, fibrous vegetables. Use it only for meat without bones or tendons. Cut meat, fish, or vegetables into approx. 1 cm cubes beforehand and place them in a container. Maximum quantity: 500 g.

If your bamix® has not been used for a long time, it is possible that tiny, barely visible food residues have hardened and are blocking the shaft. Place the working area of the appliance in hot water for 5–10 minutes. Then switch the bamix® on – it will usually run again after that.

If not, simply repeat the process. Then apply 2–3 drops of cooking oil (not olive oil) to the drive shaft and let the appliance run for about 2 minutes.